Embarking on a summer road trip—from the breathtaking beauty of Niagara Falls to the vibrant streets of Montreal—promises unforgettable memories. Yet, the possibility of unexpected vehicle trouble hundreds of kilometres away from home can quickly replace excitement with stress. That’s where roadside assistance becomes your travel safety net, offering peace of mind and support no matter where your adventure takes you.

Kia provides comprehensive roadside assistance with every new vehicle purchase, operating 24/7, 365 days a year, across the entire country. With five years of unlimited kilometre coverage, this protection ensures that your early ownership years are free from the anxiety of roadside emergencies.

What Does Roadside Assistance Include?

Roadside issues can happen anywhere—whether you’re navigating Toronto’s busy streets or cruising along rural highways. Understanding what’s covered means you can confidently call for help rather than risk unsafe DIY repairs.

1. Battery Boost Service

A dead battery can strike without warning—perhaps after a long day exploring local attractions or accidentally leaving headlights on. Kia’s roadside assistance offers battery jump-starts and, if necessary, replacement to get you back on the road quickly.

2. Flat Tire Assistance

From road debris to weather damage, a flat tire can halt your journey in seconds. This service includes tire changes using your spare tire. If your spare is also damaged, towing to the nearest service location ensures you’re never stranded.

3. Vehicle Lockout Service

Locked keys inside your car? Kia’s lockout assistance uses professional tools to unlock your vehicle without damaging paint, glass, or seals.

4. Emergency Fuel Delivery

Running out of gas in an unfamiliar area can be inconvenient—and unsafe. Kia delivers enough fuel (typically 5–10 litres) to get you to the nearest station.

Enhanced Roadside Support with Kia Connect

For added protection, Kia Connect introduces advanced safety features like automatic collision notifications and emergency assistance. If your airbags deploy, your vehicle can automatically alert emergency services—even if you can’t.

Additional benefits include:

• S.O.S. Emergency Assistance for urgent medical or safety situations

• Vehicle Theft Tracking to assist law enforcement in recovery

• Three years of complimentary connected services, with subscription options afterward

How to Request Roadside Assistance

When help is needed, call Kia’s 24-hour roadside assistance number: 1-877-542-2886. Keep your VIN handy (found on your dashboard or registration). You’ll be asked for your location, the issue, and contact details.

Response times vary—urban areas tend to be quicker, while rural or remote regions may take longer. During busy travel seasons, calling as soon as an issue arises helps reduce delays.

Travel Preparation Tips for a Smooth Trip

Even with full roadside assistance, a little preparation makes a big difference:

• Save the roadside assistance number in your phone

• Keep registration and insurance documents easily accessible

• Pack an emergency kit with snacks, water, and warm clothing

• Carry a phone charger to stay connected

• Schedule regular stops to check tire pressure and fluid levels

Cost and Limitations

Kia’s roadside assistance is free for the first five years and covers towing to the nearest authorized dealership or qualified repair centre. If parts aren’t available, extended towing is included.

However, coverage is designed for genuine emergencies and mechanical failures—not routine maintenance or issues caused by modifications that void your warranty. Multiple calls for the same issue may require proof of repairs.

Enjoy the Journey Without Worry

From Ottawa’s cultural gems to Quebec City’s historic charm, Eastern Canada offers incredible destinations. With Kia’s reliable roadside assistance, you can focus on creating memories—not stressing over unexpected breakdowns.

To explore Kia’s roadside assistance program in detail, contact the service experts at Donnelly Kia, 490 Terry Fox or visit Kia.ca. Your next adventure deserves the confidence that help is always just a call away.